Main programs
- LIHEAP — federal heating and cooling assistance, administered by states.
- LIHWAP / state water programs — help with water and wastewater bills.
- Weatherization Assistance Program (WAP) — free home energy upgrades to lower bills.
- Utility company hardship funds — most utilities run their own crisis program (e.g., Dollar Energy, Gas Affordability Program).
- Salvation Army / community crisis funds — gap funding for shutoff situations.
How to apply
LIHEAP and weatherization are usually administered by your local Community Action Agency. Search LIHEAP [your state] for the official application portal. Your utility company's customer service line can also tell you exactly which programs serve their service area.
If your service is about to be shut off
Call your utility immediately and ask for a payment plan and a list of assistance partners. Most states require utilities to delay shutoff if a LIHEAP application is in process. Have the case number ready.
Lower your bill long-term
Apply for weatherization (free insulation, sealing, sometimes HVAC), enroll in your utility's budget billing plan, and ask about percentage-of-income payment plans (PIPP) where available.